IT Support For Engineering Firms

January 22, 2021

What We Provide

Our well experienced IT team has advanced understanding and knowledge surrounding the engineering (EPCM), architectural, and design industries. With our IT team’s vast and diverse background we are better suited to support your individual IT and tech support through the many services we provide. 

We can secure your data, increase efficiency, and allow for better collaboration between your team members, engineers, and contractors. Through our advanced IT hardware and software systems that are tailored directly to your needs, you’ll be able to access data at much faster rates and partake in easier and quicker communication.

Here are some examples of a few popular services we provide

Mobile device software is an area we specialize in. Regarding architects and design industry members, our services can allow for better mobile viewing of large-scale drawings and plans and easier transfer of information and visuals between individuals.

One piece of IT hardware that many of our clients come to us for is the basic maintenance and operations of plotters. We can help replace certain parts and we have experience working with vendors to resolve major plotting issues.

And one other service we can help with is setting up digital signatures to help with compliance related stamps and design review (approved/rejected).

Companies and Applications We Have Experience With

To allow you to get a better visual on our background expertise, here are some of the many applications that we work with. 

Architectural, design, and civil engineering applications:

  • Autodesk

  • Bentley

The main Autodesk applications that we support our clients with are AutoCAD, Civil 3D, Revit, Navisworks, BIM 360, Bluebeam (Revu, CAD, etc.), and much more. 

We provide expertise support as well for Bentley applications. We support document control applications such as Bentley Projectwise on-premesis or in Bentley Cloud. Some examples of the applications are MicroStation, OpenRail, OpenRoads, and gINT to name a few.

Overall, in regards to these applications, we mainly specialize in patching, application support, administration, trouble shooting, license management, and integration with other CAD applications.

Structural engineering applications:

  • SAP2000

  • Ansys

  • Rocscience (suite of applications)

The Techtone team is skilled in building the proper hardware to fit the job you’re wanting to perform and we support all levels of the engineering industry including architectural projects. 

If your IT hardware isn’t suited to your project it could cause a ton of setbacks for you and your team, and you can’t afford to lose that time. We provide next-level tech support, IT hardware and software that is efficient and custom-tailored to fit your exact needs so you and your projects can stay on track.

Don’t worry about the set-up either, we come to you. We have experience setting up engineering sites and trailers where staff can directly work from. Alongside this, we support you with back-ups, phone connection, internet connection, and much more. 

And of course, we take safety extremely serious especially during the COVID-19 pandemic. Our team is familiar with health and safety protocols when working on site.

Check out our IT section HERE for a more general overview of what we provide.


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